Daily Outage Brief — July 31, 2026
Auto-generated lookback of outage transitions and major blockers.
Snapshot
- Total status transitions: 33
- Incident-like transitions: 19
- New incident starts (Operational → Impacted): 19
Top transition patterns
- operational -> major_outage — 11
- operational -> maintenance — 5
- operational -> partial_outage — 3
Notable blockers
- Zendesk — Contact Center: operational → major_outage
- Zendesk — Sunshine Platform: operational → major_outage
- Zendesk — Sales: operational → major_outage
- Zendesk — Quality Assurance: operational → major_outage
- Zendesk — Workforce Management: operational → major_outage
- Zendesk — Analytics: operational → major_outage
- Zendesk — Voice: operational → major_outage
- Zendesk — Chat: operational → major_outage
- Zendesk — AI Agents: operational → major_outage
- Zendesk — Knowledge: operational → major_outage
- Neon — Account Creation: operational → major_outage
- Stripe — Global payments: operational → partial_outage